Downloads

Downloads

To download support materials, please select your product from the list below. You will automatically be shown all downloads for that product, including extensions, brochures, sales presenters and technotes.

  • 1. Select your section, category and chosen product.
  • 2. Click on the Manual, brochure, sales presenter or technote of your choice.
  • 3. Take careful note of any applicable instructions, especially for extensions.
  • 4. Download the file to your hard drive.
Knowledge Base

Knowledge Base

6 Item(s)

Category
Topic
  • Security,Troubleshooting
    Page Load Timeout
    25 Feb 2020

    We've been unable to load the page you requested in a timely manner; this may be because the server might be a little busy, or your request is taking longer to load than permitted. Please try again within th...

    Read More
  • Magento 2,Troubleshooting,Magento 2 Guide
    Magento 2 Directory Structure
    26 Feb 2020

    After installing Magento 2, you will not have any custom modifications to your site. If you are coming from Magento 1, knowing where to start adding your modules and editing themes can be daunting....

    Read More
  • Security,Troubleshooting
    dDos Mitigation Active
    26 Feb 2020

    Sorry We've detected too many requests coming from your IP address and as a result you have been temporarily blocked until your traffic subsides....

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  • Magento 2,Troubleshooting
    Admin will not login, redirect to login page when magento transferred on ip
    26 Feb 2020

    The problem is that the admin app is trying to set a cookie with a session id, and the cookie never gets set in Firefox or any other browser. The reason is because the cookie domain value in the magento config database does not match the domain name in the URL I am using to access Magento, so the......

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  • Magento 1,Magento 2,Troubleshooting,Knowledge Base
    Install SMTP Pro for Magento
    26 Feb 2020

    The core of Magento has not had this module. You cann't send emails on the server if your server doesn't support to send mail through PHP's mail. So if you want to send emails in Magento, you need to install SMTP Pro for Magento....

    Read More
  • Troubleshooting
    502 Bad Gateway
    27 Feb 2020

    Bad Gateway errors occur when the PHP process has not responded "normally". This is often for the following reasons, PHP c...

    Read More

6 Item(s)

Support Enquiry

Support Enquiry

If you have a question or require technical support for a Magespacex hosting or extensions you have purchased, please fill out the form below and a member of our support team will contact you shortly.

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Warranty