Downloads

Downloads

To download support materials, please select your product from the list below. You will automatically be shown all downloads for that product, including extensions, brochures, sales presenters and technotes.

  • 1. Select your section, category and chosen product.
  • 2. Click on the Manual, brochure, sales presenter or technote of your choice.
  • 3. Take careful note of any applicable instructions, especially for extensions.
  • 4. Download the file to your hard drive.
Knowledge Base

Knowledge Base

502 Bad Gateway

Categories: Troubleshooting
Date Created: 4 May 2016
Last Updated: 14 Nov 2019

Bad Gateway errors occur when the PHP process has not responded "normally". This is often for the following reasons,

  • PHP code error
  • Badly written PHP code that crashes the PHP process
  • PHP service restarts, caused by
    • Excessive traffic
    • Blocking external requests (like slow SQL, or a blocking external CURL request)

In the majority of cases, the triggers for a bad gateway error are from poorly written code not due to anything server-side.

Support Enquiry

Support Enquiry

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